Privacy Policy

Introduction

Convivo Technologies L.L.C. ("we," "us," or "our") is a privately formed Information Technologies company with operations in the Indian Subcontinent and the Middle East region, including our latest opening in Abu Dhabi, United Arab Emirates. We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in other ways.

By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our website or services.

Information We Collect

Personal Information

We may collect the following types of personal information:

Contact Information: Convivo Technologies L.L.C. , PO Box: 110585, Abu Dhabi-UAE, +971 2 633 0804, info@convivome.com.

Professional Information: Job title, company name, and industry.

Account Information: Username, password, and other credentials for accessing our services.

Payment Information: Credit card details, billing address, and other payment information.

Other Information: Any other information you choose to provide us, such as through web forms, emails, or phone calls.

Non-Personal Information

We may also collect non-personal information, including but not limited to:

Device Information: IP address, browser type, operating system, and device identifiers.

Usage Data: Pages visited, time spent on the site, clicks, and other data related to your interaction with our website and services.

Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar tracking technologies.

How We Use Your Information

We may use your information for the following purposes:

To Provide and Improve Our Services: Process transactions, manage accounts, and improve our services.

To Communicate with You: Send administrative information, respond to inquiries, and provide customer support.

To Personalize Your Experience: Tailor our services to better meet your needs and preferences.

To Process Payments: Facilitate payments for our services and prevent fraudulent transactions.

To Comply with Legal Obligations: Meet regulatory requirements and enforce our terms and policies.

To Conduct Analytics and Research: Analyze usage trends and measure the effectiveness of our services and marketing efforts.

To Protect Our Interests: Detect and prevent fraud, unauthorized activities, and other misconduct.

How We Share Your Information

We may share your information with the following parties:

Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, data analysis, and customer support.

Affiliates and Partners: Our affiliates and business partners for the purposes described in this Privacy Policy.

Legal and Regulatory Authorities: Government entities and law enforcement agencies as required by law or to protect our legal interests.

Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

Security of Your Information

We use appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the Internet or storage system can be guaranteed to be 100% secure.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request access to the personal information we hold about you.

Correction: Request corrections to any inaccurate or incomplete personal information.

Deletion: Request the deletion of your personal information.

Restriction: Request the restriction of processing your personal information.

Objection: Object to the processing of your personal information.

Portability: Request the transfer of your personal information to another party.

To exercise your rights, please contact us using the contact information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after such changes indicates your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: Convivo Technologies L.L.C. , PO Box: 110585, Abu Dhabi-UAE, +971 2 633 0804, info@convivome.com.

Thank you for choosing Convivo Technologies L.L.C. We value your trust and are committed to protecting your privacy.